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Privacy Policy
Last Updated: January 27, 2026
AppOut ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SMS automation services and website.
1. Information We Collect
We collect information that you provide directly to us, including:
- Contact Information: Name, email address, phone number, and business information when you sign up for our services or contact us.
- Business Data: Information about your MCA or ISO business that you provide to customize our services.
- Communication Data: Records of SMS messages sent and received through our platform on your behalf.
- Usage Data: Information about how you interact with our platform, including log data and analytics.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our SMS automation services
- Process transactions and send related information
- Send promotional communications (with your consent)
- Respond to your comments, questions, and support requests
- Monitor and analyze usage trends to improve user experience
- Comply with legal obligations and protect our rights
3. SMS/Text Messaging
Our platform sends SMS messages on behalf of our clients to their business leads. Important information about our SMS practices:
- Messages are sent only to leads who have provided their phone numbers in a business context
- Recipients can opt-out at any time by replying STOP to any message
- We honor all opt-out requests immediately and maintain suppression lists
- Message frequency varies based on campaign settings
- Standard message and data rates may apply
- We comply with TCPA, CTIA guidelines, and carrier requirements
4. Information Sharing
We do not sell your personal information. We may share information in the following circumstances:
- Service Providers: With third-party vendors who assist in providing our services (e.g., Twilio for SMS delivery, cloud hosting providers)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you have given us permission to share
5. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- Encryption of data in transit and at rest
- Regular security assessments and monitoring
- Access controls and authentication requirements
- Secure data centers with physical security measures
6. Data Retention
We retain your information for as long as necessary to provide our services and fulfill the purposes described in this policy, unless a longer retention period is required by law. You may request deletion of your data at any time.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access and receive a copy of your data
- Correct inaccurate information
- Request deletion of your data
- Object to or restrict certain processing
- Data portability
- Withdraw consent at any time
8. California Privacy Rights
California residents have additional rights under the CCPA, including the right to know what personal information we collect, request deletion, and opt-out of the sale of personal information (which we do not do).
9. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us: